Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.
As a member of CODE iComply, we are kept up to date with the latest changes to regulations and guidelines. For continual improvements in care, service and safety to our patients we operate a good governance system called iComply.
As the Practice Owner, I have overall responsibility at the practice. I lead and support the team through regular meetings, staff training, personal development and appraisals. We always welcome your questions, comments and suggestions. Please let us know if we can help you in any way or if you have any questions about patient safety at the practice.
Dr Jonathan Waterer